Claims Handler

Stirling Andersen Location: Dublin Contact: Stephen Bent
29th June 2017 Email:
Full Time

Claims Handler

Overview – Investigation, assessment and settlement of Claims, and in so functioning maximise Customer Service, Efficient processing of legitimate claims and repudiation / withdrawal of fraudulent claims.

This person will manage:

  • A reduced portfolio of Motor 1st Party Only Claims.
  • A shared portfolio of Motor Third Party Material Damage claims where Liability is not disputed.

Key Responsibilities & Duties

  • Efficiency in prioritisation of Claims workload, reserving in line with claims Guidelines & Escalation of Large / Catastrophic Loss files in a timely manner.
  • Proactive claims management from notification through to settlement for all claim types.
  • Working closely with Service Providers to maximise service and limit costs across all claim types.
  • Responsible for ensuring claims costs are kept to a minimum through efficient procedures and management of TPP’s and SLA’s.
  • Proactive and efficient post & diary maintenance.
  • The ability to review claims and establish indemnity in line with specific policy provisions.
  • Ensure full compliance with all internal and external Regulations.
  • Reviewing files with an eye towards increasing efficiency and data integrity.
  • Identification, investigation and tactical management of potentially fraudulent claims.
  • Participate in Continued Professional Development programs as provided for by the Company. Take part in and encourage our existing knowledge sharing environment within the Claims Function.
  • Provide support to the Technical Claims Supervisor as and when required and be open to furthering knowledge in the handling of Bodily Injury claims.

Qualifications and experience

  • Ideally holds minimum CIP qualification
  • Minimum 2 years’ previous experience in dealing with Motor Material Damage claims and at least 1 years Bodily Injury Claims.
  • Excellent IT skills.


Please respond with your Curriculum Vitae, in the strictest confidence, to:

Stephen Bent
Stirling Andersen
56 Fitzwilliam Square,
Dublin 2, Ireland